FAQ

Ready-to-assemble (RTA) furniture, also known as knock-down (KD) furniture, is a form of furniture that requires customer assembly. RTA or KD furniture is designed for easy assembly and made cost-effectively for delivery, display, and storage.

Apart from home, where do people spend most of their time while being awake? The answer is, at work. Research shows that the average person will spend 90,000 hours at work over a lifetime. As humans increasingly rely on technological applications to accomplish work, how we can access work essentials more easily has interested many people. Besides, more people pay attention to how well the working and living environment can be arranged to facilitate well-being, interaction and collaboration. These trends have encouraged furniture designers and engineers to provide solutions and to develop practical products and designs to improve how we live, work, and rest. One of the attempts is to design and innovate products with ergonomics in mind.

References

Karwowski, W. (2006). Preface. In W. Karwowski (Ed.), Handbook of Standards and Guidelines in Ergonomics and Human Factors.(pp. xi) Retrieved from https://reurl.cc/72gXy9

Naber, A. M., McDonald, J. N., Asenuga, O. A., & Arthur, W. (2015). Team Members' Interaction Anxiety and Team-Training Effectiveness: A Catastrophic Relationship? Human Factors, 57(1), 163–176. https://doi.org/10.1177/0018720814538814

Salvendy, G. (2006). Foreword. In W. Karwowski (Ed.), Handbook of Standards and Guidelines in Ergonomics and Human Factors. (pp. ix) Retrieved from https://reurl.cc/72gXy9

Contract furniture or commercial furniture is any piece of furniture designed and manufactured for commercial installation at settings such as offices, healthcare institutes, education organizations, restaurants, airports, and hotels. Contract or industrial furniture requires a robust design and make to sustain a high frequency of use or complies with specific industry standards. CDG provides a holistic design and manufacture service to meet each industrial furniture customer's specific requirements.

Unfortunately, CDG currently only deals with trade and bulk orders. As much as we appreciate your valuable appraisal of our products, we can't thank you no more but will help direct you to local dealers or agents to assist with consumer orders if there's any in the area. CDG will continue to do our best to strengthen global customer bases so it will encompass more worldwide regions to help serve more users and consumers.

In addition to manufacturing for top brands in the ready-to-assemble furniture sector, we work closely with interior or product designers, developers, engineers, and buyers to provide our customers with the professional assistance in design refinement, product development, and mass production. CDG serves as an active supporting role behind all the products we make and we help to make. We take pride in working with our customers through the whole manufacturing process, from the preliminary design to the delivery stage; we pay close attention to each product, component, and part. CDG takes challenges in stride because we believe no great work will ever come easy. We cherish each opportunity of collaborating with our customer. We are always ready to discuss with our potential customers for new RfQs and show our capability of providing great services.

Lead time will vary depending on the complexity of the design. For CDG's collection, the general lead time is between 45-60 CALENDAR DAYS instead of working days, shipping time excluded. For customized designs, lead time may take longer for the 1st order, taking molding or tooling time in to accounts, and will then maintain the general lead time as 45-60 calendar days as a norm.

As stated in our quotation, CDG's quotes are primarily based on FOB –Taichung terms with FCL or LCL shipments. Other charges may apply if any other port of departure is assigned by the purchaser. EX-work terms can also be requested for any POs as long as MOQ requirement is fulfilled.

We have been shipping goods to customers in North America, Europe, and Oceania for more than a decade. We will keep expanding the customer base to serve global users and consumers.

• The contact form on the website: fill in the online form, and our sales team will contact you ASAP.
• Email: email us at cd.great@msa.hinet.net, and our sales team will get in touch with you ASAP.
• Request a quote: if there are any specific items, you'd like to have a quick quote for, please feel free to request a quote online by adding the product into the quoting basket. Fill in your details and submit the form. NOTE: Multiple items can be added to the basket; you do not need to fill a form for each item. Send out the filled online form after you decide the items for quoting, and our sales team will contact you ASAP.

NOTE. May we remind you that please kindly add cd.great@msa.hinet.net to your email contact to ensure smooth and uninterrupted correspondence as sometimes emails might end up in the spam or trash without being noticed.

No account registration in advance is required for placing an order with us. Contact us by phone or email, and then one of our sales representatives will be assigned to deal with your queries and requests directly at the soonest convenience. Once all details are confirmed and agreed, our team will work very closely with you along the whole service process and assist you at all stages. From order, payment, shipping details confirmation to quality management reports, and after-sales customer services, you can rest assured that our staff will always keep customers posted.

MOQ may vary with various products but 300 sets (pcs) per design or Full Container Load amount is the general principal which applies to mostly everything.

CDG offers a 5-year mechanical warranty and a 2-year electrical warranty across all our product range.

Yes. For our sit-stand collection, step-by-step video demonstration is provided to help users install the products at home, at the office, or in any other preferred settings. For other designs, instruction manuals are included in the carton along with the products or can be downloaded in Resources on our website.

Yes. Instruction manuals are included in the carton along with the products or can be downloaded or viewed at any time in Resources on our website.

CDG makes sure to use raw materials and adopt processing methods compliant with the RoHS standards. CDG is also equipped with a RoHS analyzer, with which our staff can confirm and verify that the raw materials are RoHS compliant. On top of these, we try to source almost everything locally to minimize energy wastes and CO2 emissions. Internally, we care about our employees' welfare by replacing diesel forklift trucks with batteries-powered ones to protect our staff from daily exposure to exhaust gases.